Workflow Administrator

The closing date is 31 October 2026 We are seeking a full-time, highly organised Workflow Administrator to join our team. This is an important role, supporting the safe and efficient management of patient information and clinical workflow. You will need a proven track record of working on your own initiative, be organised, methodical and able to work quickly and accurately. Good communication skills, both written and verbal are also essential, as is a good understanding of medical terminology and read codes. Main duties of the job The main duties of the role include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation, in line with practice protocols, ensuring clinical actions and follow-ups are completed promptly and escalating where appropriate. We are a very hard working team with a commitment to providing high quality clinical care for our patients. Patient list size - 13050 Eight Partners, three salaried GPs, GMS, part-dispensing pracatice Rural market town and village locations Cambridge Medical Student training Practice SystmOne computer system The main duties include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation (electronic and paperwork). The postholder will also update patient records, process registrations and deductions, arrange appointments, support total triage administration as required, deal with telephone enquiries and provide general administrative support to the Practice. The role also involves working closely with clinicians and the wider Practice team and contributing to effective patient care and the smooth running of services. The main duties include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation (electronic and paperwork). The postholder will also update patient records, process registrations and deductions, arrange appointments, support total triage administration as required, deal with telephone enquiries and provide general administrative support to the Practice. The role also involves working closely with clinicians and the wider Practice team and contributing to effective patient care and the smooth running of services. GCSE grade A to C in English and Maths Confident in using Microsoft Office Experience of working in primary care or a hospital environment. GCSE grade A to C in English and Maths Confident in using Microsoft Office Experience of working in primary care or a hospital environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Greensands Medical Practice http://www.greensands.org.uk/ (Opens in a new tab) Greensands Medical Practice http://www.greensands.org.uk/ (Opens in a new tab) Employer contact details For questions about the job, contact: Greensands Medical Practice's privacy notice (opens in a new tab)