IT/Data Lead - NHS GP Surgery

The closing date is 30 September 2026 The role is not open to international recruitment. The IT & Data Lead will provide strategic and operational leadership for information technology, digital systems, data management and information governance within the Practice. The postholder will ensure that the Practice's IT infrastructure, clinical systems and data processes are secure, reliable, effective and aligned with NHS requirements. The role will support the Practice in making effective use of data to improve patient care, operational performance, workforce planning and service delivery. Main duties of the job Act as the Practice's lead for day-to-day IT systems and digital technology. Monitor IT-related incidents and identify recurring issues and opportunities for improvement. Helps to create new templates/ Policies and Procedures Support users with system-related queries and provide training where appropriate. Maintain appropriate user access, permissions and role profiles. Ensure access is promptly amended or removed when staff join, change roles or leave the Practice. Promote effective and safe use of clinical systems across the Practice. Work with the Practice Manager and relevant leads to maintain appropriate information governance policies and procedures. Ensure staff understand their responsibilities regarding confidentiality, information security and appropriate use of Practice systems Identify opportunities to improve Practice efficiency and patient services through technology. Assist with the development of online patient services, digital communications and appropriate use of automation. Consider accessibility and the needs of patients who may experience digital exclusion. Provide first-line guidance to staff on IT, data and clinical-system issues. Develop and deliver training and guidance for staff where required. Contribute to Practice meetings, audits and governance activities as required. Assist with audits, searches and data extracts as required. Hampton Medical Centre caters Hampton community, located in Serpentine Green, details found at practice website Depending on experience Unit 6B, Serpentine Green Shopping Centre, Hampton The role will support the Practice in making effective use of data to improve patient care, operational performance, workforce planning and service delivery. Please see relevant details in the advert The role will support the Practice in making effective use of data to improve patient care, operational performance, workforce planning and service delivery. Please see relevant details in the advert Good Communications and Interpersonal skills Min A levels to Graduate Level Entry Experience working with IT systems, data management or digital services. Strong understanding of data quality and information management. Good working knowledge of Microsoft 365 and common workplace IT systems. Experience producing reports, analysing data and presenting information clearly. Understanding of confidentiality and the importance of protecting sensitive information. Ability to work independently and take ownership of IT and data-related tasks. Commitment to patient confidentiality and professional standards. Working with patients in a NHS settings Good Communications and Interpersonal skills Min A levels to Graduate Level Entry Experience working with IT systems, data management or digital services. Strong understanding of data quality and information management. Good working knowledge of Microsoft 365 and common workplace IT systems. Experience producing reports, analysing data and presenting information clearly. Understanding of confidentiality and the importance of protecting sensitive information. Ability to work independently and take ownership of IT and data-related tasks. Commitment to patient confidentiality and professional standards. Working with patients in a NHS settings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Hampton Medical Centre Unit 6B, Serpentine Green Shopping Centre, Hampton https://hampton-medical-centre.co.uk/ (Opens in a new tab) Hampton Medical Centre Unit 6B, Serpentine Green Shopping Centre, Hampton https://hampton-medical-centre.co.uk/ (Opens in a new tab) Employer contact details For questions about the job, contact: Depending on experience Unit 6B, Serpentine Green Shopping Centre, Hampton Hampton Medical Centre's privacy notice (opens in a new tab)